Be part of a passionate team, building relationships and cultivating financial wellness every day.
Whether working directly with members or supporting behind the scenes, you can impact the well-being of our members and community. Join a talented and dedicated team, striving to deliver unparalleled member service. Share your expertise, skill, and commitment to excellence with us, and be a part of the Kalsee legacy.
Candidates must possess these key characteristics:
- High level of professionalism
- Understand the value of teamwork
- Excellent communication skills
- Strive for excellence in all endeavors
- Serve members effectively and efficiently
- Enthusiasm for change as positive growth
- Perseverance to complete projects
We are an equal opportunity employer and support the policy of nondiscrimination in recruiting, hiring, training and promotion, and all other aspects of employment. This means we do not discriminate because of age, sex, race, religion, national origin, disability, color, height, weight, familial status, marital status, veteran status, or any other status protected by law.
Career Opportunities |
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Contact Center Loan Officer Full Time / Kalamazoo, MI Produce high quality loans for KALSEE through non-branch sources including but not limited to: Internally generated call lists, Indirect ‘Welcome Calls’, phone inquiries, online applications, referrals from members, loan retention campaigns, etc. Assist members with loan inquiries and questions. Represent KALSEE in a professional manner. Originate process, approve and close loans in accordance with established policies and procedures. Achieve goals and help promote KALSEE’s sales and service culture. Non-traditional hours will be a regular occurrence in order that the member may be served according to their schedule. |
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Member Experience Representative I Full Time / Vicksburg, MI Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays. |
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Member Experience Representative II Full Time / Vicksburg, MI Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays. |
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Loan Officer Full Time / Vicksburg, MI Demonstrated ability to successfully handle all member needs. Enhance the member’s experience by exceeding the member’s expectations and bring value to each member interaction. Responsible for performing all duties at the branch including opening accounts, lending, and teller transactions. Assist members with loan inquiries and questions. Originate process, approve and close loans in accordance with established policies and procedures. Achieve goals and help promote KALSEE’s sales and service culture. Candidates must be able to work a flexible schedule including some evenings and Saturdays. |
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Interactive Member Experience Representative Full Time / Kalamazoo, MI Interactive Member Experience Representatives (Virtual MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. Virtual MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. Candidates must be able to work a flexible schedule including some evenings and Saturdays. |
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Outbound Loan Officer Full Time / Kalamazoo, MI Service member’s financial and life needs, as well as acquire new members, in regards to the credit union’s consumer loans and mortgages. Educate members, and prospective members, on credit union products and services along with cross-selling all applicable products and services through an active outbound calling campaign. Provide members with an extraordinary experience in accordance with the credit union’s core values. Position may require non-traditional to connect with members when they are available. Utilize AID,INC process during all member and staff interactions. |
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Loan Officer Full Time / Portage, MI Demonstrated ability to successfully handle all member needs. Enhance the member’s experience by exceeding the member’s expectations and bring value to each member interaction. Responsible for performing all duties at the branch including opening accounts, lending, and teller transactions. Assist members with loan inquiries and questions. Originate process, approve and close loans in accordance with established policies and procedures. Achieve goals and help promote KALSEE’s sales and service culture. Candidates must be able to work a flexible schedule including some evenings and Saturdays. |
Apply for Job |
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Contact Center Member Experience Representative Full Time / Kalamazoo, MI Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays. |
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Mission
To build relationships and cultivate financial wellness, empowering people to focus on what matters.
Values |
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TeamworkEveryone working together toward a common goal; teamwork means putting the organization’s goals above personal goals so that together we all win. Recognizing when to help others and knowing when to ask for help are critical building blocks of teamwork. By embracing roles that allow us to contribute our best and highest value to Kalsee, we move closer to achieving our vision. |
IntegrityIt’s not enough to do things right, we must do the right things. Integrity means being honest in our relationships with each other and serving as a living example by living the morals and principals we hold true. By acting with integrity we build trust among our staff as well as with our members. Trust is essential in fostering a positive work environment and creating a climate for continued success. |
PassionDesire to be the best is what compels greatness. Passion is the unbridled enthusiasm that allows us to overcome seemingly insurmountable obstacles to get the hard things done. Through our personal sacrifice, determination and persistence, we signal our dedication to each other and our members. Passion is the behavioral embodiment of a winning culture. |
Positive Work EnvironmentTreating our members and employees with dignity and respect is critical for a positive work environment. A healthy workplace is a reflection of both our morals and professional standards and allows us to create an environment that nurtures trust through open-communication and teamwork. A positive work environment allows each team member to perform at the highest level. |
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AccountabilityTaking ownership and accepting responsibility are vital characteristics of a valued team member. Being accountable means solving problems and avoiding crisis at the lowest possible level, regardless of the situation. When each team member makes accountability a personal priority, we demonstrate our professionalism and ownership necessary for achieving remarkable results. Personal accountability allows Kalsee to function more efficiently. |
Independent ThoughtCreativity and discovery lay the foundation for personal and organizational growth. We respect the opinions and input of others, recognizing that a true learning organization allows each voice to be heard. By cultivating an environment that rewards risk and empowers people, we establish a mutual bond of trust that fuels intellectual curiosity and an entrepreneurial spirit. |
ExcellenceThe roots of complacency are found in self-satisfaction. Striving for excellence means never being comfortable with the status-quo and recognizing that achievement is not an end-state. Accomplishments in and of themselves are fleeting, but the path to excellence is never ending. There’s always a better way to do it, find it. |
Benefits |
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Health
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Paid Time Off
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Financial
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