Kalsee credit union group photo

Careers

Scroll




Be part of a passionate team, building relationships and cultivating financial wellness every day.

Whether working directly with members or supporting behind the scenes, you can impact the well-being of our members and community. Join a talented and dedicated team, striving to make a difference in people's lives. Share your expertise, skills, and commitment to excellence with us, and be part of our #kalseefamily.

Candidates must possess these key characteristics:

  • High level of professionalism
  • Understand the value of teamwork
  • Excellent communication skills
  • Strive for excellence in all endeavors
  • Serve members effectively and efficiently
  • Enthusiasm for change as positive growth
  • Perseverance to complete projects

We are an equal opportunity employer and support the policy of nondiscrimination in recruiting, hiring, training and promotion, and all other aspects of employment. This means we do not discriminate because of age, sex, race, religion, national origin, disability, color, height, weight, familial status, marital status, veteran status, or any other status protected by law.

Questions? Contact Us


Career Opportunities

Contact Center Loan Officer 

Full Time  / Kalamazoo, MI

Produce high quality loans for KALSEE through non-branch sources including but not limited to: Internally generated call lists, Indirect ‘Welcome Calls’, phone inquiries, online applications, referrals from members, loan retention campaigns, etc. Assist members with loan inquiries and questions. Represent KALSEE in a professional manner. Originate process, approve and close loans in accordance with established policies and procedures. Achieve goals and help promote KALSEE’s sales and service culture. Non-traditional hours will be a regular occurrence in order that the member may be served according to their schedule.

View full job description and apply

 

Branch Manager

Full Time  / Kalamazoo, MI

The Branch Manager will guide the branch office in providing quality service to members in account transactions, loan applications, and new accounts.  Solves problems within established policies and guidelines.  Maintains positive employee morale within the branch office. Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays.

 

View full job description and apply

Member Experience Representative I

Full Time / Kalamazoo, MI 

Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives.  Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays.

View full job description and apply

Outbound Loan Officer 

Full Time  / Kalamazoo, MI

Service member’s financial and life needs, as well as acquire new members, in regards to the credit union’s consumer loans and mortgages. Educate members, and prospective members, on credit union products and services along with cross-selling all applicable products and services through an active outbound calling campaign. Provide members with an extraordinary experience in accordance with the credit union’s core values. Position may require non-traditional to connect with members when they are available. Utilize AID,INC process during all member and staff interactions.

View full job description and apply

Contact Center Member Experience Representative 

Full Time / Kalamazoo, MI

Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives.  Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays.

View full job description and apply

Indirect Funding/Underwriter 

Full Time / Kalamazoo, MI

The Underwriter/Indirect Funder will manage the fast-paced Indirect funding process, producing high-quality loans for the credit union. Originate, process, approve and close loans in accordance with established policies and procedures. Achieve goals and help promote KALSEE’s sales and service culture. Loan approval authority is based on experience. To better serve the indirect markets, the work schedule may include extended hours. This position will underwrite inhouse and indirect applications in the lending queue as well as create new accounts, cash indirect contracts, and support the Indirect Lending Department. This position will also assist the Consumer Lending Manager with various duties.

View full job description and apply


eService Representative   

Full Time / Kalamazoo, MI

Build relationships and cultivate financial wellness empowering people to focus on what matters. Our Contact Center eServices Representative delivers extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives. Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills, and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays.


View full job description and apply

Mortgage Loan Officer    

Full Time / Kalamazoo, MI

Position Summary: Reports to Mortgage Lending Manager. Responsible for originating conventional residential mortgages, FHA, VA, and RD loans. Participates in business development for residential mortgage loans. Solicits residential first mortgages through contacts with Realtors, Builders, Developers, major Employers, and community activities. Provides service to members and prospective members seeking residential mortgages. Candidates must possess a high level of professionalism, understand the value of teamwork, possess excellent communication skills, and strive for excellence in any endeavor you undertake. Candidates must be able to work a flexible schedule including some evenings and Saturdays.

View full job description and apply




volunteer activity photo

Mission

To build relationships and cultivate financial wellness, empowering people to focus on what matters.

#kalseefamily


Benefits

Financial

  • 401k Retirement Plan
  • Short and Long Term Disability
  • Life and Accidental Death & Dismemberment Insurance
  • Voluntary Life Insurance (coverage available on the employee, spouse and dependents)
  • Identity Protection

Health

  • Medical (PPO & HSA Plans)
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA)

Paid Time Off

  • Vacation
  • Sick
  • Personal
  • Holiday Pay
  • Bereavement Pay
  • Jury Duty




Values

Teamwork

Everyone working together toward a common goal; teamwork means putting the organization’s goals above personal goals so that together we all win. Recognizing when to help others and knowing when to ask for help are critical building blocks of teamwork. By embracing roles that allow us to contribute our best and highest value to Kalsee, we move closer to achieving our vision.

Integrity

It’s not enough to do things right, we must do the right things. Integrity means being honest in our relationships with each other and serving as a living example by living the morals and principals we hold true. By acting with integrity we build trust among our staff as well as with our members. Trust is essential in fostering a positive work environment and creating a climate for continued success.

Passion

Desire to be the best is what compels greatness. Passion is the unbridled enthusiasm that allows us to overcome seemingly insurmountable obstacles to get the hard things done. Through our personal sacrifice, determination and persistence, we signal our dedication to each other and our members. Passion is the behavioral embodiment of a winning culture.

Positive Work Environment

Treating our members and employees with dignity and respect is critical for a positive work environment. A healthy workplace is a reflection of both our morals and professional standards and allows us to create an environment that nurtures trust through open-communication and teamwork. A positive work environment allows each team member to perform at the highest level.

Accountability

Taking ownership and accepting responsibility are vital characteristics of a valued team member. Being accountable means solving problems and avoiding crisis at the lowest possible level, regardless of the situation. When each team member makes accountability a personal priority, we demonstrate our professionalism and ownership necessary for achieving remarkable results. Personal accountability allows Kalsee to function more efficiently.

Independent Thought

Creativity and discovery lay the foundation for personal and organizational growth. We respect the opinions and input of others, recognizing that a true learning organization allows each voice to be heard. By cultivating an environment that rewards risk and empowers people, we establish a mutual bond of trust that fuels intellectual curiosity and an entrepreneurial spirit.

Excellence

The roots of complacency are found in self-satisfaction. Striving for excellence means never being comfortable with the status-quo and recognizing that achievement is not an end-state. Accomplishments in and of themselves are fleeting, but the path to excellence is never ending. There’s always a better way to do it, find it.





More To Explore

man scratching his head

How Do I...

Click to view our locations and hours.

Click to locate a fee-free ATM  near you. Did you know you can use credit union CO-OP network ATMs and fee free?
Kalsee's routing number is #272481855. You can find it located at the bottom left of your checks.
KALSEE Credit Union offers Comprehensive Identity Theft Protection for members and their families for only $2.00/month. Learn more about ID Protect.
We offer several convenient options for making your loan payment. Learn more.

Don't see your question listed?
Visit our FAQ page.